user@fwp:~
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> fwp_network
request_audit
managed it services · u.s. small & mid-sized business

IT infrastructure that gets fixed before you notice it broke.

FWP Network monitors, patches, and defends the systems your business runs on, so your team stops troubleshooting printers and starts doing their actual jobs.

No long-term lock-in on Essential plans · Remote onboarding in under a week
fwp-agent — network scan
< 15 min
TARGET RESPONSE, PRIORITY TICKETS
24 / 7 / 365
MONITORING & ALERTING
99.9%
UPTIME COMMITMENT, CORE SYSTEMS
1
SINGLE POINT OF CONTACT PER ACCOUNT
services --list

Everything between your desk and the internet.

Six services, one contract, one team that already knows your setup when you call.

01 · SUPPORT

Help desk & remote support

Unlimited remote support for your team, with a real technician on the line, not a ticket queue that goes nowhere.

02 · INFRASTRUCTURE

Network monitoring & management

Routers, switches, firewalls and servers watched around the clock, with issues caught and closed before they become outages.

03 · SECURITY

Endpoint & email security

Managed antivirus, patch enforcement, spam and phishing filtering, and a documented response plan if something slips through.

04 · CONTINUITY

Cloud backup & disaster recovery

Automated, tested backups for servers, workstations and cloud data, with recovery times you actually know in advance.

05 · STRATEGY

vCIO & IT consulting

Quarterly reviews and a budget-aware roadmap, so technology spend follows a plan instead of whatever broke last.

06 · PROCUREMENT

Hardware & vendor management

We source, configure and deploy hardware, and deal with your ISP and software vendors so you don't have to.

onboarding --sequence

How a new account gets stood up.

The same four-step sequence for every client, in this order, every time.

STEP 01

Assess

We inventory every device, account and license, and flag what's exposed or out of date.

STEP 02

Stabilize

Critical patches, backups and security gaps get closed first, before anything else is touched.

STEP 03

Monitor

Agents go on every endpoint and server, feeding our operations dashboard in real time.

STEP 04

Optimize

Quarterly reviews turn monitoring data into a roadmap for what to fix, replace or retire next.

why_fwp --diff

What changes when we take over.

Flat, predictable pricing

One monthly rate per device or user. No surprise invoices after a bad month.

Plain-language reporting

Monthly summaries written for a business owner, not a systems administrator.

A dedicated account lead

The same person answers the phone. You stop re-explaining your setup every time you call.

No commission on hardware

Procurement recommendations are based on what fits your environment, not on markup.

// account snapshot — sample view
patch compliance98.4%
backup verificationpassed
open tickets2
endpoints protected46 / 46
last vCIO reviewquarterly
next patch windowsunday, 02:00
pricing --plans

Three plans, scoped to team size.

Every plan is priced against your actual device and user count. These are starting points for a conversation, not a final invoice.

TIER 01

Essential

For teams under 15 seats that need reliable support without a full-time IT hire.

  • Business-hours help desk
  • Patch management
  • Managed antivirus
  • Monthly reporting
get a quote
TIER 03

Enterprise

For multi-site or compliance-driven businesses with dedicated needs.

  • Everything in Business
  • Multi-site network design
  • Compliance & audit support
  • Dedicated account team
talk to us
contact --request

Get a free network assessment.

Tell us about your setup. We'll reply with next steps, not a sales script.

Emailhello@fwpnetwork.com
Service areaRemote support nationwide, on-site available regionally
HoursHelp desk: Mon–Fri, 7am–7pm ET · Monitoring: 24/7/365
Response timePriority tickets acknowledged in under 15 minutes